Returns & Exchanges at NIDA
We want you to love your glow; if you are not completely satisfied with your purchase, we offer easy returns on all unopened products within 30 days of delivery. Our goal is to ensure your beauty routine remains seamless and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the unused beauty products in their original packaging to ensure they arrive back at our warehouse in perfect condition.
Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing